You’ve got questions, we’ve got answers
What are your shipping options?
We offer several shipping options depending on your location and the size of your order. Standard shipping typically takes 3-5 business days, while expedited shipping options are available for an additional fee.
Can I return an item if I'm not satisfied with it?
Yes, we have a 30-day return policy for items that are unused and in their original packaging. Simply contact our customer service team to initiate the return process.
How to build a keyboard
How do I track my order?
Once your order has shipped, you will receive an email with a tracking number and a link to the carrier's website. You can use this information to track your order and see its estimated delivery date.
Do you offer gift wrapping?
Yes, we offer gift wrapping services for an additional fee. Simply select the gift wrapping option at checkout and include a personalized message for the recipient.
Can I cancel an order after it has been placed?
It depends on the status of your order. If the order has not yet shipped, you may be able to cancel it by contacting our customer service team. However, if the order has already shipped, you will need to follow our return policy to initiate a return.